Returns & Exchange
1. Returns
Unfortunately, We do not accept returns ,refund or exchange once ordered. If you want to change something with your order or having any queries please contact whatsapp or email +1 6476738102
To follow-up on the status of your queries please contact us at thesunshinecollections2817@gmail.com
2. Exchanges
We only exchange goods if they are wrong size you ordered you should promptly contact us at thesunshinecollections2817@gmail.com with details of the product. You can send the item on your own shipping cost
90 Trudelle Crescent
Brampton, ON L7A 2Z2
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
3. Exceptions
Some items are non-refundable and non-exchangeable. These include like glass bangles or fragile items
4. Shipping
To return the item you purchased, please mail it to:
90 Trudelle Crescent
Brampton, ON L7A 2Z2
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
